Reset your password
- On the login page, tap Forgot password?
- Enter your email and tap Send reset link.
- Open the email and click the link. It's valid for 1 hour.
- Choose a new password and confirm it.
For privacy, Nexlm shows the same confirmation whether or not the email is registered.
Link expired or already used
Request a new link. Only the most recent link works, and each link can be used once.
Still locked out?
Contact support from the email address on your account.